Principals shuts down

Toby Boedeker's Avatar

Toby Boedeker

28 Oct, 2015 02:36 PM

My principals shuts down when I open a database

  1. Support Staff 1 Posted by lsithivong on 28 Oct, 2015 04:40 PM

    lsithivong's Avatar

    Hi Toby,

    Is this on the Android or iPhone? Can you check that you are running the latest build? Can you describe what happens when the app crashes i.e. what are you clicking on before it happens? I will have to try to replicate this in order to troubleshoot it.

    If you have any questions feel free to call into support.

    Thank you
    Linda S

  2. 2 Posted by Toby Boedeker on 28 Oct, 2015 04:52 PM

    Toby Boedeker's Avatar

    I am trying to get into the high school data base. The database opens but
    when I pick a student it just crashes and ask me if I want to send a
    report. I am using build 2.4. The other schools seem to work.

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