The application has failed to start because its side-by-side configuration is incorrect

If SIS Liberty has failed to start due to its side-by-side configuration settings, please follow these steps to correct this issue:

  1. Make sure Visual C++ Redistributable for Visual Studio is installed. This is packaged with the Principalm Provider but can be downloaded and installed separately if needed.

  2. Set SIS Liberty to run as a local administrator. Go to C:\Program Files\Discovery Software\SIS Liberty and locate "sislib_ui.exe". Right click on "sislib_ui.exe" and choose Properties. Click the Compatibility tab and check the box that says "Run this Program as an Administrator"

  3. Ensure that SIS Liberty is not running in the back end by clicking on the Task Manager and ending the process.

SIS Liberty should load up as expected now.